Renting Process

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1On Finding A Property

You will be required to pay a holding deposit equivalent to one weeks rent. All holding deposits and fees MUST be paid by bank transfer, cash, bankers draft or credit/debit card. Personal cheques will NOT be accepted at any time, under any circumstances.

Please be advised that we require 1x form of photographic identification (passport or drivers licence) plus 1x proof of residency (utility bill dated within the last 3 months) from all members of the letting party over the age of 18. Identification MUST be received before we can issue the reference forms.

Once both the deposit and documentation has been received, the property will be withdrawn from the market and we will send reference forms to you for completion. Please be advised that all references MUST be submitted within 48 hours of payment. References not submitted within this time frame may result in the property being re-advertised.

Subject to all references being satisfactory, occupation can take place.

The holding deposit is NON-REFUNDABLE should the let not proceed due to unsatisfactory references or should you decide to withdraw from the let for any reason. In the event of the landlord withdrawing from the let, a full refund will be made.

2On Signing The Agreements

Signing agreements will take place on or before the day of occupation at a pre-arranged time/date. We will require one months rent in advance and a deposit equivalent to five weeks rent. The total amount MUST be paid by bank transfer, bankers draft (made payable to ‘Montagues’) or credit/debit card.

ALL future rental payments must be paid by STANDING ORDER (details supplied upon move in). Cash, cheque or card payments will NOT be accepted for rental payments at any time. Exchange of contracts and keys will not take place until the full monies have been paid and checked and contracts have been signed by all members of the letting party.

Should the landlord supply an inventory, you will be required to attend the property for a full check in on the day of tenancy commencement. This will be arranged with prior notice.

The Deposit is held against possible breakages and/ or damages and overall cleanliness of the property and will be returned subject to the property being left in satisfactory order, once the tenancy expires. The deposit will be returned to your new address that you leave with our representative. All deposits are returned in the form of a company cheque or by online transfer (no exceptions made). Some landlords may wish to hold the deposit, in which case Montagues cannot take legal responsibility for the return of this.

Please Note: Deposits held by Montagues are held in a ‘Client Trust Account’ and are protected by ‘MY DEPOSITS’ – Deposits held by Montagues, will be returned within 10 days once any deductions (should this be necessary) have been agreed unless a dispute is logged by either party.


You should at NO time at all, be under the impression that the Deposit can be used as payment for the final or any rent.

Property Inspections will be carried out quarterly and we request your co-operation in allowing a member of staff to carry out this task with sufficient notice. Should you encounter any maintenance problems regarding the property, please contact this office immediately and we will arrange for a maintenance contractor to attend.

Montagues have a company policy of contacting the landlord to authorise repairs, which may cause a slight delay in getting the problem fixed, and we appreciate your patience, but should we feel the problem is an emergency, Montagues are authorised to carry out emergency repairs immediately.

Should you (the tenant) agree maintenance works to go ahead without the landlord/landlords agents consent, you may be required to pay the full bill yourself.

3Once Your Tenancy Has Commenced

Approximately two months prior to the tenancy expiring, notice will be served advising you of your vacation date. Should you require an extension or renewal, subject to both parties agreeing the terms (terms may differ from original agreement) you will be required to sign the new tenancy agreements in THIS office only.

Should you wish to terminate your tenancy before the end of the contract, subject to the landlord agreeing, you will be responsible for the rent until new tenants take possession. You will also be responsible to cover any reasonable charges relating to the re-let.

Once you intend to vacate the property, a final inspection appointment will be made for you to meet with the appointed inventory clerk. Should the property be left in an unsatisfactory condition or any breakages or damages be noted against the inventory (excluding fair wear and tear), a fair contribution towards the cleaning and/or replacement of items will be deducted from the deposit.

Don't forget to advise all utility companies including the local Council Tax office of your move out. Please also remember to advise the Royal Mail, as we will not accept responsibility for forwarding or re-directing any mail.